Cancellation policy & visitor's tax

Cancellation policy

Full refund for cancellations made within 48 hours of the completion of the booking if the check-in date is at least 14 days in the future. 50% refund for cancellations made at least seven days prior to check-in. No refunds for cancellations made within seven days of check-in.

14 days (within 48 hours): Full refund
7 days: 50% refund
Within 7 days to check-in: No refund

Visitor's tax in Zermatt

Adults: CHF 4.00 per person/night
Children 9-15: CHF 2.00 per person/night
Children up to 8: free